Office of Protocol & Security (OPS)

Few things are as anxiety provoking or time consuming for embassy or mission staff as the demands and details associated with diplomatic protocol and security. The rules and processes of diplomatic protocol and security are based in pragmatic thinking, common sense, and good manners areas in which Ion Group excels and has real world hands on experience and understanding. The Office of Protocol and Security (OPS) is an internal office of Ion Group dedicated to assisting the United Nations, the diplomatic community, protocol professionals and those charged with travel & security logistics.

Whether you are heading the advance team of an official state visit, tending to the travel needs of embassy staff, seeking hotel accomodation for visiting delegations or royalty, have few representational responsibilities or are running your post's protocol office, our Office of Protocol & Security (OPS) is a single source and centralized point of contact for all your protocol needs. Through established relationships and affiliate connections with world class vendors and service providers, the OPS team helps you to work more efficently and makes the job of representing your interests easier by utilizing our assets and resources as part of your own mission team.

Protocol & Security Services

VIP Meet & Greet - At the airports where America greets the world, we simply go where others cannot. We can arrange passenger and staff escort upon arrival and departure to and from the aircraft (beyond security checkpoints) at JFK International Airport (JFK), Newark International (EWR), Washington Dulles (IAD) and Los Angeles International (LAX).

Hotel Accomodation - In NYC we specialize in the unique accomodation needs of heads-of-state, foreign ministers, delegations and visiting royalty. Established and negotiated rates are available and your tax exemptions still apply and as your Travel Agent we simply connect your interests with New York's premiere luxury hotels at no cost to you our your guests. Read more

Properties include: The Waldorf-Astoria, The NY Palace, Four Seasons, the Mandarin Oriental NY, the St. Regis, Peninsula Hotel, Plaza Hotel.

Hotel Services - Beyond just bookings, OPS can assist with the specialized needs of extended stay visitors, multiple room and suite management, supplemental hotel security, and a myriad of other personal services such as private concierge, personal assistant and shopping, pet care, and other in room ammenities such as beauty, health & fitness.

Private Aviation - More then just brokers, in addition to worldwide Aircraft Charter service, OPS can assist with in-flight catering, passenger check-in and manifest management, passenger and aircraft screening, baggage and cargo delivery, freight forwarding, ground transporattion coordination.

Ground Transportation - not just cars, OPS can assist with the management and coordination of delegation and group travel movements, vehicle assignment, driver scheduling and on-site management of client's own vehicle assets or those contracted by a third party vendor.

Security Services - seen or unseen, the OPS team can coordinate various security services from personal security details (PSD), supplemental security staff, command post establishment and management (static and mobile), tactical security drivers, armored car services, K-9 Explosive Detection and Electronic Surveillance Detection (bug sweep) and private aviation screening and guarding.

For more information or assistance, please contact directly:

Contact: Justin del Rosario
Phone: +1 212-847-0697
E-mail: ops@ionworldwide.com